Description: Discussion of the attitudes of consumers and consumerists regarding the life insurance industry and its products and a discussion of opportunities for improvement Topics include: 1. Disclosure to existing policyholders 2. Policy loan problems, including the policy replacement problem 3. dividend determination practices and 4. deceptive sales practices in the llfe insurance business.

Description: This session took place at the Society of Actuaries Spring 1975 Meeting in New York. The presenters discussed actuarial reports to management, including those chronicling past experience, forecasts of the future, including recommendations for change in response to future influences, and reports acting as alerts or warning basis to emerging trends.

Description: This session from the 1984 SOA Atlanta Meeting covers the special problems and opportunities of a small company, specifically, tracking current developments, the role of the actuary, distribution systems and other actuarial problems.

Description: This is a panel discussion session examining the complaints of life insurance consumers. The subjects include readability of contracts, risk classification methods, variety of product including the meaning of product names- what does the customer think he/she is buying or has bought, perceived lack of competition,

Description: This presentation, session number 70PD, took place at the 1999 Spring Meeting of the Society of Actuaries, held June 16-18 in Seattle. Panelists discuss the retirement needs of today’s workforce and how the various sources of retirement income combine to meet those needs, and how retirement income needs change throughout retirement. They discuss employer sponsored retirement plans, and the effect of these plans on employee behavior, and the issues associated with communicating to employees with regard to plan design changes and other topics. From the Record of the Society of Actuaries, Vol. 25, No. 2.